Gaming is meant to be fun — not a burden. EK88 believes every player has the right to know their limits and play responsibly. On this page, you'll find the right tools, guidance, and support resources.
We want you to play and have fun — free from stress or worry.
Every new account goes through an age verification process as part of KYC. Accounts belonging to users under 18 are immediately closed and any deposited funds are returned.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set; to increase a limit, you'll need to wait 72 hours.
You can set a daily session time limit. Once the limit is reached, EK88 will automatically log you out.
Need a short break? You can temporarily suspend your account for anywhere between 24 hours and 30 days. Login will be completely disabled during this period.
To take a long-term break from gaming, activate permanent self-exclusion for 6 months to 5 years. This period cannot be ended early.
Set a cap on how much you can lose within a given period. Once you hit the limit, EK88 will automatically pause your betting and allow you to resume the following day.
Responsible gaming means playing in a way that doesn't negatively affect your personal life, family, finances, or mental health. At EK88, responsible gaming isn't just a rule — it's our core philosophy. We believe that if gaming is a source of enjoyment, it's best experienced within healthy boundaries.
Many people think responsible gaming only applies to those who already have a problem. In reality, it's relevant to every player. A growing number of young people in Bangladesh are getting into online betting and casino games — but without the right knowledge and boundaries, anyone can fall into the trap of excessive play. That's why EK88 informs every user about responsible gaming tools right from the moment they register.
Gaming is a form of entertainment — just like watching a film or playing cricket. The difference is that gaming involves money, which can sometimes push people to keep playing more. EK88's responsible gaming guidelines help you stay clear of that trap.
The first rule of responsible gaming is simple — only play with money you can afford to lose, without it affecting your daily life. Never use rent, household expenses, or education funds for betting. Use EK88's deposit limit feature to set your budget before you start.
The second rule is to keep track of your time. It's easy to lose track of hours while gaming without even realizing it. EK88's session timer and auto logout reminder features help address this. It's recommended to limit gaming to no more than one to two hours per day.
The third principle is to accept losses when they happen. Wins and losses are both part of gaming. Placing bigger bets to recover what you've lost only makes things worse. Be wary of chasing losses — it's one of the clearest signs of problem gaming.
EK88 always wants you to remain a happy and healthy player on the platform. Your long-term well-being matters far more to us than any short-term gain.
Follow these guidelines in your daily gaming
Our responsible gaming team is available 24/7 for you.
All these tools are available free of charge in your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit is immediate; increasing it takes 72 hours.
Instant EffectSet a maximum on how much you can lose within a set period. Once you reach that limit, betting stops automatically.
Automatic ProtectionSet a maximum duration for each gaming session. When time is up, you'll see a warning and be logged out automatically.
With RemindersTake a break from gaming for 1 day, 7 days, or 30 days. No betting will be possible during this time.
Temporary BreakLock your account permanently for 6 months to 5 years. It cannot be reopened before the period ends.
Permanent ProtectionOpt out of bonus offers and promotional emails. Cutting off those prompts helps reduce the temptation to play.
Notifications OffView and review your full betting, deposit, and withdrawal history at any time.
Full TransparencyIf you have any concerns about your gaming, speak directly with our specialist support team. Completely confidential.
Expert SupportAsk yourself the questions below. If you answer "Yes" to three or more, it may be time to seek help. Remember — asking for help isn't a sign of weakness; it takes real courage.
Answer honestly — this is just for you
Are you spending more than your set budget on gaming?
After a loss, do you feel the urge to bet more to win it back?
Do you feel uncomfortable, restless, or angry when asked to stop gaming?
Are you hiding the truth about your gaming from family or friends?
Are you prioritizing gaming over work, studies, or family responsibilities?
Are you borrowing money or using someone else's funds to cover your gaming costs?
Do you feel irritable or lose focus when you're unable to game?
Have you tried to stop gaming but found you couldn't?
Log in to your EK88 account and click the profile icon in the top-right corner.
Select "Account Settings" or the "Responsible Gaming" option from the dropdown menu.
Choose what you need — deposit limit, loss limit, session timer, or self-exclusion — and click to activate.
Enter a specific amount and time frame — for example, a daily limit of ৳500 or a 7-day cooldown.
Submitting may require OTP verification. The limit takes effect as soon as you confirm.
A confirmation message will be sent to your registered email for every change made.
EK88 takes strict measures to keep minors away from gaming. To prevent younger members of your household from accessing the platform on your device, follow the steps below:
Keep Your Password Private
Never type or save your EK88 password in front of younger family members.
Use Device Lock
Keep a PIN, fingerprint, or face lock active on your smartphone or tablet.
Log out after each gaming session
Make it a habit to log out of your account after every session.
Use Parental Controls
Enable the built-in parental controls on your device's operating system.
Find answers to the most frequently asked questions here.
Play for fun, stay within your limits. Register on EK88 and use our responsible gaming tools for a safer experience.
18+ | Play Responsibly